Testimonials

Rajaa A.
Rajaa A.
22:57 17 May 24
Amazing experience. I bought the Royal Berkey system and we are in love with it. Scott is trustworthy and provide excellent customer service. Thank you so much 😊
Justin T
Justin T
16:09 16 May 24
Scott was awesome to deal with and the best of all is that I was able to save a little money due to the fact that I lived close to the warehouse and I was able to pick it up. 2 thumbs up for a great buying experience!
Gertie a.van.degroot
Gertie a.van.degroot
02:25 11 May 24
Scott, thank-you so much for always going above and beyond. You provide top-notch support and service. It’s awesome to see how many others in the nomadic community are using the Berkey in their tiny home on wheels. We love our Royal Berkey in our van. All the best to you!
Mark O'Grady
Mark O'Grady
02:30 08 May 24
Scott is great to deal with and very knowledgeable. I had no idea how good my water could taste. Now I have crisp and almost silky water and my coffee is deluxe! Delivery was super quick too. Thanks Conscious Water!
Freyda Isaacs
Freyda Isaacs
19:37 30 Apr 24
Honest. Reliable. Great company. Great products.
Laurie B
Laurie B
18:56 28 Apr 24
We purchased our Big Berkey from Scott a few years ago. He is always extremely helpful when we have a question. Anything we order arrives quickly and is well packed. We are heading to the US and won't have room to bring our Berkey (although we tried) but recently ordered the Sports Berkey as we are rather spoiled with our great tasting water!
Joan Gallo
Joan Gallo
02:52 26 Apr 24
easy ordering. received helpful advice and answers to questions via email prior to purchase. received royal berkey in perfect condition. easy to assemble. the 10" clear spicket/spout is very helpful. happy with price and fast delivery from canada to usa. especially glad to have bought from certified dealer, as per Berkey official site, and avoided counterfeit products on ebay and amazon!
J C
J C
22:52 25 Apr 24
Very impressed by the excellent service as well as the good prices on Berkey filters!
Kaushik Dey
Kaushik Dey
13:44 23 Apr 24
I am highly impressed with scott’s superb customer service and professionalism. He will do everything possible to make sure we understand the product and get it on time. I ordered 2 shower filters Jolie and Pro-one and love both. Highly recommend.Thanks Scott.
Donna Dukart
Donna Dukart
14:26 21 Apr 24
I love dealing with Scott at Conscious Water! I know I will get informed, prompt service I can trust and depend on. I have purchased 3 Berkeys so far for myself, my son and my mother. Scott gives good info on how to test and care for my filters and unit.
Chris A
Chris A
16:03 18 Apr 24
My questions were answered quickly and adequately. I placed an order and received it quickly and in great condition. Will order from again.
G. K. Mitchell
G. K. Mitchell
00:53 15 Apr 24
I ordered replacement Berkey filters over a year ago but have waited to provide a review. Previously I had ordered from a large well-known online retailer that had a provider who claimed they were authorized by Berkey. Needless to say the filter worked only about 8 months and poorly at that. I did a little more ressearch and found out the provider was not in fact authorized by Berkey.I then sought out Conscious Water (authorized dealer) online and purchased new filters from them. The delivery was prompt and they have proven to perform well. I am very pleased and will order again from them.
Youme
Youme
16:57 09 Apr 24
Great experience ordering my Berkey filters from here! Scott was really helpful and helped me get my order fast!
Jesse Sullivan
Jesse Sullivan
22:07 05 Apr 24
Thank you! I received my new Berkey filters promptly in the mail and they are working great 🙂
dave yeeha
dave yeeha
17:14 04 Apr 24
Products are great. Needed advice today after cleaning it for the first time and received a call and help shortly after leaving a msg. Had my berkey for 6 months and looking forward to a lifetime of premium water.
Marlene Wood
Marlene Wood
01:59 30 Mar 24
I just love my Coldstream under the counter water filter! The water tastes so good.Scott was excellent to work with.
drobichaud
drobichaud
20:39 26 Mar 24
Really good service. Dont hesitate
Lis Nygaard
Lis Nygaard
01:20 11 Mar 24
Hi Scott,Part 1: My family has had one of your big Berkeys for almost 7 years now and it’s still working beautifully. The best part is that the four kids are growing up with plain water as an essential part of their diet and they’re appreciating the taste as well as the ever-ready supply of healthy water. Thank you!Part 2: I’ve just set up my own, smaller, Travel Berkey, so that I no longer will have to go running upstairs for my water. The whole house is now well-watered and I’m delighted. Thank you!Part 3: Your care and your service is exceptional and I’ve been very well taken care of through an adjustment needed on my order as well as the additional information and maintenance instructions you’ve sent. Thank you!
Luis Rosario
Luis Rosario
17:22 08 Mar 24
Amazing product and service. 100% satisfied and will keep buying all of their products! Top quality! Cheers
margot graham
margot graham
23:12 26 Feb 24
I have had a Berkey before and have gone back to it. A very reliable source of good tasting reliable drinking water
Tessa Lochhead
Tessa Lochhead
17:01 26 Feb 24
Amazing Berkey water filter. Beautiful tasting water. Thank you so much!
Julie Rudkowski
Julie Rudkowski
22:21 25 Feb 24
Very happy with our Berkey system & the customer service!
Kathleen Pett
Kathleen Pett
23:05 23 Feb 24
Finally, someone from Berkey knowledgable about the product and caring enough to answer all my questions which actually made sense. Also, the product website you just sent me was very helpful. Greatful for you!
Ae Li
Ae Li
14:32 17 Feb 24
Purchased my ProOne Filter Shower head with extra replacement filters from Conscious Water Inc ! The quality of this product is absolutely amazing! Scott is extremely kind and swift in responding to questions that I had !The ONLY place where I will be buying my waterfilters!Love that it is Family Canadian owned business!!!Thank you!
Christian E
Christian E
00:17 15 Feb 24
Amazing product and service. I noticed that I wrote the wrong address upon receiving my shipment confirmation email. So I connected with the Conscious Water team and they ensured it was deliver to the correct address on time. Thank you
0dq0
0dq0
10:33 09 Feb 24
As we all know there are multiple authorized dealers out there in USA and Canada. I live in Canada so I was looking for Canadian source. I opened several web sites dedicated to Berkey in Canada. This was in top 3 in the search engine results. It wasn’t the top one. However the web site attracted me more than others so I went with them. I didn’t read reviews or anything, took a wild gamble, since the prices are the same everywhere.They sent the device fast, it was not damaged in any way. All instructions were clear and all parts were there.I encountered a problem with my filter after about 2 weeks of use. The water flow slowed down a lot. I called their number and spoke with Scott. I think he is a business owner of this particular franchise. We had a good conversation where he asked me to do certain things to improve the flow. He said that if it didn’t work they would sent a replacement filters. I tried it and waited deliberately several days before writing a review. Everything works perfect as of now.Bottom line is - I highly recommend the product and this particular dealer. I think that’s the fair way of doing business.
Diana Meinen
Diana Meinen
19:02 08 Feb 24
This company goes above and beyond! Always a pleasure to deal with Scott.
Louise Donohue
Louise Donohue
21:48 07 Feb 24
Scott went the extra mile to make sure that Big Berkey arrived in time to make a flight from Ottawa to Puerto Vallarta, Mexico.Big Berkey is now filtering the water beautifully. So clean tasting! Happy to no longer rely on plastic bottled water. Thanks for your help Conscious Water.
Natalie Stuart
Natalie Stuart
00:06 02 Feb 24
Amazing customer service!!I placed an order for the Jolie shower head and when it arrived I could not open it. I reached out to Scott for help…he was very responsive and committed to making it right and ensuring my satisfaction. My replacement is on the way!
Bryan Grier
Bryan Grier
23:25 30 Jan 24
Great communication. Easy Pickup and Great post sales support!
Brad Porter
Brad Porter
23:46 28 Jan 24
Super quick to respond, and very easy to deal with. Thanks for the royal Berkey Scott
Jeanette Avery
Jeanette Avery
13:27 25 Jan 24
Scott is very responsive to address any questions or concerns. Thank you for a making my purchase a confident one.
Adrien Whan
Adrien Whan
16:04 24 Jan 24
Scott at Conscious Water has been a helpful and reliable source for all the components of our water filter unit. We use one at work and it was brought in by our new department director who has been a faithful customer of Conscious Water for a long time and insisted we use them as our go to for our water filter needs.
Holly Sedgwick
Holly Sedgwick
17:02 17 Jan 24
Fantastic company! My water is delicious and clean, thanks to my Berkey filter.
Stephen Butson
Stephen Butson
19:00 04 Jan 24
Scott runs a great family business. He carefully explained setup over the phone with us. The Big Berkey is perfect for 2 people & the water quality is amazing. We and our pets immediately wanted to drink more water. No turning back after using the Berkey. Tea & coffee taste better! We think it’s the best water filter system & we’ve tasted quite a few. Recommend the fluoride P2 filters as well. Thanks
Steve Gauthier
Steve Gauthier
20:32 01 Jan 24
Great transaction and quick shipment.
Linda Sopiwnyk
Linda Sopiwnyk
22:05 29 Dec 23
My husband had a recent experience that I think you will be very interested in.Our family Doctor was concerned about his kidney function, so she made an appointment for him with a nephrologist.First, the nephrologist said that his kidney function is 50%, no danger at all.Then he looked back at his blood tests. He found that his kidney function was stable, had hardly fluctuated since 2017. When we got home, I looked up in my records and found that we purchased the Berkey in 2016.We can't prove that since drinking Berkey water his kidney function stabiiized, but we do not think it was just a coincidence.We are more confident than ever of the benefits of the Berkey Water system. We are very careful with what we eat and the water we drink is equally as important. We have been using the Berkey for five years and wouldn't go back to anything else. The initial cost output is very quickly returned.Also, the Conscious Water company is very nice to deal with.
I love this company they are reliable honest and very fast customer service! It's the best place to buy you Berkey system!You certainly wont regret it! I needed help on multiple occasions and i always got very fast help ! 😍
Laurie Smart
Laurie Smart
03:09 27 Dec 23
Safe filtered water for years!! Love our Berkey Light (plastic) water system for our larger household of 10!!! Carcinogen free is important with my family's history of cancer!!! No wasted $ buying tonnes of water bottles!! (Big or small!) We just fill up our own travel ones for on the go and clean them in the dishwasher!!! (as recommended in Hulda Clark's book: The Cure for All Cancers!!!!) Thank you Scott for great customer service!!!
Roni Dally
Roni Dally
15:16 23 Dec 23
Excellent personal service, great prices, filter arrived quickly and in perfect shape!It was a pleasure doing business with this company!
P.J. Stewart
P.J. Stewart
17:45 21 Dec 23
Ten years later, we're still enjoying the taste and the peace of mind knowing we are drinking and cooking with Berkey filtered water. We recently purchased a new set of black Berkey filters and added the PS-2 Fluoride - Arsenic filters. My Mom and sister also are both "hooked on Berkey". That clean taste is simply salubrious!
Alexis Archbold
Alexis Archbold
19:05 13 Dec 23
Brian & Ernie Fritz
Brian & Ernie Fritz
16:04 13 Dec 23
Service was excellent and pricing was good.
Johnny Boggia
Johnny Boggia
21:58 11 Dec 23
Really happy with this quality product what a difference in taste from the tap . Delivery was fast and efficient and it was not difficult to put together, I highly recommend.
Nicole Sawyer
Nicole Sawyer
13:26 10 Dec 23
This is our second Berkey Royal size I believe. We bought one for our home and love it so much. We bring water in a reusable bottle if we are going to someone's house as we drink more if it's Berkey Water.We just bought a second one for our cottage as we have been lugging Berkey water back and forth. Now we can have one there, too! Highly recommend and folks who have bought one because of trying at ours love theirs, too!
Lacey Park
Lacey Park
10:38 07 Dec 23
I purchased Naturally Alkalizing Mineral Stones. My order came in a timely manner and was as expected. Customer service is awesome and has extended long after my purchase. Thank you!
Virginia Cloe
Virginia Cloe
18:17 03 Dec 23
I Purchased a family size Berkey from this company a few months back, I wanted to wait until I tested my unit to write this review.I had Several questions about my Berkey, prior purchase and after purchase. Scott answered all my questions promptly and in a very professional manner. Scott went the extra mile to ensure that my purchase would be a happy experience.The delivery was fast and everything came perfectly and securely packaged.The unit itself, is been working Non stop from the day it arrived home. It works excellent, we are very likely to buy again from this company and, we definitely recommend this product to everyone. Thank you
Ocean Chronicles
Ocean Chronicles
21:15 01 Dec 23
If you use Berkey, this is the place: the staff are great.
Trish Robarts Baker
Trish Robarts Baker
21:55 30 Nov 23
Fantastic service. Quick response time and even gave me the discount i forgot to enter online. Excited to get my new filters up and running!! Trish
Marilyn P
Marilyn P
20:53 25 Nov 23
Have had Berkey water filters for years. I make sure our water for cooking and drinking always comes from our Berkey. Highly recommend the Berkey water system and the company Consious Water has incredible support. Other family members have also purchased the Berkey system and love it.
David Hornick
David Hornick
01:02 24 Nov 23
Everything arrived in excellent condition
Alli Kornylo
Alli Kornylo
16:45 22 Nov 23
We purchased a Berkey Water System from Scott Miller 7 years ago and are extremely happy with the water it delivers. We have a family of 4 and we have the ‘Big Berkey’ model. The system is super user friendly, requires little maintenance and the water tastes great. Having made the transition to drinking my coffee black, I’ve really noticed the difference from using Berkey water vs tap water. An espresso with Berkey water is a true delight! Scott is a passionate and knowledgeable resource and is quick to reply to any questions I may have. I would recommend adding a Berkey to your countertop, you will not be disappointed.
Heather Wise
Heather Wise
02:27 22 Nov 23
Berkey has to be one of the greatest inventions of our time. With gov't default... this may well be the most important tool to have for your survival. Scotts service is the greatest!
Hiroko Komatsuda
Hiroko Komatsuda
02:26 19 Nov 23
I couldn't get the system from him due to the supply issue at that time but I have been ordering replacement filters, sports bottles and accessories from him. He is very kind and helpful to answer any questions. If you have any assistance I highly recommend to contact him.
greg
greg
16:36 18 Nov 23
Very knowledgeable and helpful. They're always more than happy to assist you!
wendy poce
wendy poce
20:37 17 Nov 23
I have been a customer of Conscious Water for a few years.Their customer service has always been excellent and with fast delivery.I love that this is a Canadian company!!Berkey is the best!!
Jag Saran
Jag Saran
23:15 14 Nov 23
Fantastic all around! I received my order within 24 hrs. I had follow up question and Scott was able to provide answers promptly. Our water tastes amazing!!! Worth the investment.
Stacey Usborne
Stacey Usborne
03:04 12 Nov 23
Excellent business to support! They shipped our berkey and we received it way quicker than I expected. I emailed with a question and they were fast and easy to communicate with. Highly recommend!
Tera Twigg
Tera Twigg
17:34 25 Oct 23
Love my Berkey water filter. If you don’t have a water filter yet, this company is great at answering all of your questions and concerns.
Shelly Burton
Shelly Burton
16:45 20 Oct 23
Incredible business, incredible products.
Marissa Kyte
Marissa Kyte
22:41 19 Oct 23
Great customer service, with Scott. Efficient, easy to communicate with, knowledgeable of products! The Sport Berkey is exactly what I was looking for. It’s a piece of mind to your health in knowing you can use it anywhere; ie. in lakes, at work, hiking, playing sports. It’s very versatile!Good, quality water is life!
T Thomson
T Thomson
18:53 18 Oct 23
Great service! Friendly, helpful and fast!!
Karen Pratt
Karen Pratt
17:49 18 Oct 23
I purchased the travel size Berkey about 2.5 years ago. I love it!! Been having problems with the black element filters for some reason??? But Berkey and Conscious Water, especially Scott!, have been absolutely fantastic trying to resolve these issues. Customer service and satisfaction cannot be beat. Thank you!!
Britney Morin
Britney Morin
16:33 18 Oct 23
I just bought a Berkey System from Conscious Water. I had a few questions and Scott answered in quick timely fashion! Would recommend buying from here, always nice to support a family business!
Krista Peachey
Krista Peachey
04:51 16 Oct 23
I’ve had a Berkey water filter for years (purchased directly from the Berkey website) and I love it so much I decided to gift my parents with one. I really like that this company is in Canada, shipping was incredibly quick and I didn’t have to pay duties for importing it! I’ll be ordering my replacement filters and parts from here in the future! My parents love their new water filter, and I feel better knowing that their dugout water is being purified before they drink it😊
Aynslie Reimer
Aynslie Reimer
20:44 13 Oct 23
I have been using the Berkey system for several years, and find the water quality to be excellent. This business owner is also very attentive. He can be texted with any question, and you have an answer within minutes. I have had questions effectively answered a few times now - fast.
Carol Crawford
Carol Crawford
00:00 11 Oct 23
I was very happy with the service I received from Conscious Water. They shipped my filters quickly and they arrived quickly. It is nice to be able to support a small business.
Michael Harlingten
Michael Harlingten
17:56 07 Oct 23
Great filters and prices.Best tasting water I have ever had...highly recommended.😀
Mike Amodeo
Mike Amodeo
00:03 05 Oct 23
I purchased a Travel Berkey and and a Big Berkey from Scott and have had excellent results from both water filters. Recently I purchased a stainless steel spigot for our Big Berkey as well as two extra black filters as spares. Scott delivered these items within a couple of days--amazing so close to Christmas. He also emailed me a reminder PDF file about routine maintenance on our Berkeys. Great personal service from a Ontario small business.Update: on Oct. 4/23: ordered two more Berkey filters as a backup for our travel Berkey. Scott also included the associated washers and a new tool to aid in priming the filters, along with complete instructions. Scott uses Canada Post "signature required" delivery for secure receipt of the product. When I am not at home, I just go to the nearest Shoppers Drug Mart post office desk to retrieve my package. Nothing is left on the porch to invite theft. Scott looks after his customers!
Blair Kuneman
Blair Kuneman
15:51 04 Oct 23
Great experience! Fast and effective. Excellent quality. Thank you!
Devin Alexandra
Devin Alexandra
16:04 29 Sep 23
Amazing customer service - prompt and so informative 🙂
S Thaddaeus
S Thaddaeus
22:30 27 Sep 23
Awesome customer service and great selection of quality products. Happy to support excellent local businesses like Conscious Water.
Robbie Nohra
Robbie Nohra
17:37 27 Sep 23
Sarah G
Sarah G
00:54 26 Sep 23
I love dealing with Scott. He always replies to my emails very quickly, and product gets shipped quickly as well.
Zhao YuanLu
Zhao YuanLu
22:17 25 Sep 23
For this purchase, I am very happy! Because this system has solved a problem we have had in our family for years, and his service is excellent and highly recommended!
LORI G.
LORI G.
22:25 23 Sep 23
Orders are filler fast and any issues are solved immediately! I recommend the Berkey System and Conscious Water store for their service!
Terry Lankester
Terry Lankester
22:11 23 Sep 23
We are finding that the Berkey Water Filter is an excellent product and Scott gives comprehensive, friendly support. No question is considered 'dumb'.
marsida salku-howell
marsida salku-howell
19:09 22 Sep 23
Awesome small family business with legit Berkey filters. Shipping was fast. Highly recommend 👌
Kathy Macdonald
Kathy Macdonald
16:00 15 Sep 23
Great customer service from Scott on this excellent product. I'd highly recommend purchasing your Berkey water filter system from Conscious Water Inc.
Gary McCollom
Gary McCollom
08:28 15 Sep 23
I already had a Big Berkey but decided to order some filters from Conscious Water and the quickness with which I received the items shocked me. Faster than ordering from Berkey in Bowmanville.Update as I made a few more purchases and the new shower head filter and I am beyond happy.The shipping time is also next to none and arrives very well packaged.
Kristen Farewell
Kristen Farewell
15:12 12 Sep 23
Highly recommend investing in a Berkey Water Filter through Scott from Conscious Water. We are absolutely in love with the taste of our water from the Berkey and my kids drink more than ever. This Mama Bear is so relieved knowing my kids are now drinking safe water without all the harmful chemicals from the tap. We went with the largest model, the Crown and are using this up every third day in our family of four for drinking and cooking. Interesting observation....our Cat only wants Berkey water to. Refuses tap water in his dish and would search out our cups until I made the connection. Scott is wonderful to help you decide what model will work best and answer any questions you have. Great communication!!!Thank Scott for helping us reach our new wellness goals.Kristen Farewell
Victoria Nicholas
Victoria Nicholas
01:46 06 Sep 23
We are so happy that we invested in our Berkey with Conscious Water. Scott is so knowledgeable and the resources and ability to connect with the company is so invaluable and helpful when learning this water system & the filters. I love the taste of my berkey water and I am so glad we have the support from Scott & his team. They are so quick to respond to questions and are so helpful.
Brenda Bell
Brenda Bell
17:56 05 Sep 23
Scott is very quick to respond to phone calls, emails and texts. If ever I have a problem it's taken care of immediately with his guidance! Thanks so much
Dana Bateman
Dana Bateman
16:05 03 Sep 23
so excited for this beautiful product and easy ordering process. scott is a delight. highly recommend! 🙂
Liza Cowell
Liza Cowell
12:00 02 Sep 23
Absolutely love my Big Berkey. Supporting a local Canadian company is important to me and Scott is very knowledgeable and helpful! I've ordered many times with Conscious Water and have had excellent customer service every time. Highly recommend this company!
Jaime
Jaime
12:23 12 Aug 23
I recently purchased the Royal Berkey from Conscious Water through their website. The Berkey arrived within days (I live in Mississauga). The unit looks amazing and is functioning perfectly. Thank you for an easy transaction!
Rich Dezman
Rich Dezman
01:30 11 Aug 23
Love Love my Berkey and the people at Concscious Water Inc are so amazing. Thank you
Alicia Stacey
Alicia Stacey
16:31 10 Aug 23
Wonderful service with this company. My unit is a few years old and I called with a question. They answered immediately and followed up by sending me a detailed instruction page right away. Definitely recommend supporting this small business run by real people. Thanks again!
Tania Trojetto
Tania Trojetto
12:26 01 Aug 23
I’ve purchased a number of systems and filters from here over the past 7 years. Fantastic customer service and shipping. Products always arrive without damage, unlike what I have received from other companies in Canada. Keep up the great work.
H R
H R
23:37 11 Jul 23
Conscious water provided very fast shipping (we had our new filters within 4 days) and Scott was able to personally answer all my questions. I’m looking forward to placing orders with him again in the future.
Jennifer Crozier
Jennifer Crozier
21:09 05 Jul 23
I am so glad I searched and ordered from Conscious Water. They have a great selection, great prices, and fast, cheerful service. Scott followed up with an email and a link which will be very helpful to me. No pressure to buy extra filters or anything. I feel that should I need any follow-up service, Scott will be there for me.
Brandon
Brandon
10:44 29 Jun 23
Always very fast shipping and will answer any questions you might have. Also has great prices. Best place to buy from.
A1 B1
A1 B1
22:34 16 Jun 23
I bought a Berkey filter around December 2022 from Scott. His prompt responses and guidance are greatly appreciated. I have subsequently bought a water bottle, more filters and look forward to purchasing a shower filter as well. Very positive experience. Thank you.
Brittany Boyer
Brittany Boyer
19:36 13 Jun 23
Overall positive experience with Conscious Water. Scott has also been great with email communication. I’m happy with my purchase, and would definitely recommend Conscious Water to others!
Marie-Eve Mign
Marie-Eve Mign
15:27 28 May 23
Super bon produit, super service.
Amanda M
Amanda M
01:44 10 May 23
Pat Smith
Pat Smith
14:49 05 May 23
Always prompt service from Scott. Never a problem to answer my questions. The Berkey water unit has been the best purchase for the family we support in South America
Breanne Gibson
Breanne Gibson
00:57 15 Apr 23
Thank-you for such a quick delivery!
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